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Restoring a User

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Matthew Leggett - Head of Client Experience at iCareHealth
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Restoring a User

Every so often a user leaves your organisation and you will need to remove their access from Care & Clinical.  The below guide walks you through how you do that.

  1. Click Admin
  2. Browse to User Management and click User List
  3. Update the Status drop down to display "Archived" users
  4. Find the user that you wish to restore and put a tick in the checkbox in the final column under Restore. This will activate the blue Restore box 
  5. If you are happy to restore your user, click the blue Restore box.
  6. A pop-up will appear stating "Users have been restored"

Note: You are able to restore more than one user at a time.  To do this, just put a tick in the checkbox in the final column under Restore for all users that you wish to restore, before you click the blue Restore box.

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