Managing Red Flagged Orders (Basic)
When data is entered or is sent by your pharmacy for the first time it will display with a green or a red flag and will require a review and approval.
Orders that have a red flag will be missing key data and you will need to ensure that the missing data is added before the order can be approved. As well as the missing data, you should also review the data that has been populated by your pharmacy and make any changes as appropriate before approving and saving the order.
Note: If your system is not integrated with your pharmacy then it will not be possible for you to receive red flags and you will only see green flags. For information on green flags, please check out this article.
Note: The application will provide guidance on what has caused the red flag so that you can resolve the cause. Once resolved, you must click the Clear Red Flag button before saving the Order.