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Managing Missed Actions

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Matthew Leggett - Head of Client Experience at iCareHealth
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Managing Missed Actions

Available From: Mobile Point of Care 2.0

If an Action is not completed within 4 hours of its due date/time it will become a Missed Action. Missed Actions will remain visible and accessible within the app until a Missed Reason and some Additional Information is entered.

Note: Details relating to a Missed Action will be saved in a Progress Note and can be viewed directly from the Progress Notes sections within Mobile Point of Care and Care & Clinical.

  • Browse to Missed Actions
  • Expand your Missed Actions
  • Select a Missed Action
  • Choose a Missed Reason
  • Enter some Additional Information
  • Choose whether you would like to retrospectively complete the Action (Yes or No)
  • Click Submit Missed Reason

MPOC_-_Complete_Action_-_Missed.jpg

Note: IF.

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